Terms of service
By using our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.
1. About Us
Rippy TCG Ltd is a UK-based trading card retailer specialising in Pokémon, One Piece and other trading card products.
Company: Rippy TCG Ltd
Website: www.rippytcg.co.uk
Email: admin@rippytcg.co.uk
Company Number: 17334604
2. Products
We aim to ensure that all product descriptions, images and information on our website are accurate and up to date.
Product images may be provided for illustration purposes and may not always represent the exact individual item supplied.
Trading card products may contain randomly selected cards, packs or contents. We cannot guarantee specific cards, pulls, rarities or outcomes unless expressly stated in the product description.
Where products are advertised as sealed, they will be supplied in their manufacturer's original sealed condition unless otherwise stated.
3. Product Availability
All products are subject to availability.
Adding an item to your basket does not guarantee that the item will remain available until your order is completed.
If we are unable to fulfil an order after it has been placed, we will contact you and, where necessary, provide a full refund for the unavailable item.
4. Pricing
All prices displayed on our website are in British Pounds Sterling (GBP).
We take reasonable care to ensure that prices are accurate. However, if we identify an obvious pricing error before your order is dispatched, we may contact you to confirm whether you wish to proceed at the correct price or receive a full refund.
Any applicable delivery charges will be displayed during checkout before you complete your purchase.
5. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation acknowledging that we have received your order.
Your order is accepted when we confirm that the products have been dispatched, unless we notify you otherwise.
We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including suspected fraud, significant pricing errors, stock availability issues or circumstances outside our reasonable control.
6. Payment
Payment must be completed through the payment methods available at checkout.
We do not normally have access to or store your complete payment card details. Payments are processed securely through our payment providers.
Orders will generally not be dispatched until payment has been successfully authorised and received.
7. Delivery
We currently deliver to addresses within the United Kingdom, including England, Scotland, Wales and Northern Ireland.
Orders are typically processed and dispatched within 1–3 business days.
We generally use Royal Mail for deliveries, although another courier may be used depending on the size, weight or nature of the order.
Delivery times are estimates and may vary due to circumstances outside our control.
Please refer to our Shipping Policy for further information about delivery.
8. Delivery Address
Customers are responsible for providing accurate delivery information when placing an order.
Rippy TCG cannot be held responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.
9. Returns and Refunds
Our Returns & Refund Policy explains our procedures for cancellations, returns and refunds.
Nothing in these Terms of Service affects your statutory rights under UK consumer law.
10. Sealed Trading Card Products
Many products sold by Rippy TCG are supplied in sealed manufacturer packaging.
Customers should carefully inspect products upon delivery before opening them if they believe they may wish to return the item.
Once sealed products have been opened, their condition and resale value may be significantly affected.
Our Returns & Refund Policy explains how opened, damaged or tampered products are treated, subject always to applicable consumer rights.
11. Live and Interactive Sales
From time to time, Rippy TCG may promote or sell products through third-party platforms, including TikTok Shop and live-streaming services.
Purchases made through third-party platforms may also be subject to the platform's own terms, policies and buyer protection rules.
Where a purchase is made through a third-party platform, the terms applicable to that transaction may differ from those applicable to purchases made directly through our website.
12. Website Use
You agree to use our website lawfully and responsibly.
You must not:
Use the website for fraudulent or unlawful purposes
Attempt to gain unauthorised access to our systems
Interfere with the operation or security of the website
Introduce malicious software or harmful code
Copy or reproduce our website content for commercial purposes without permission
Use automated systems to interfere with or improperly access the website
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been breached.
13. Intellectual Property
Unless otherwise stated, the content of this website, including our branding, logos, graphics, text, photographs and other materials, belongs to Rippy TCG Ltd or is used with permission.
You may not reproduce, distribute, modify or commercially use our content without our prior written permission.
14. Third-Party Services and Links
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Where you use a third-party service, you may also be subject to that provider's own terms and policies.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under UK law.
Subject to this, Rippy TCG will not be responsible for losses that could not reasonably have been anticipated or for losses arising from circumstances outside our reasonable control.
We will not be liable for interruptions to our website or services caused by events outside our reasonable control.
Nothing in these Terms affects your statutory consumer rights.
16. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances outside our reasonable control.
This may include, for example:
Severe weather
Natural disasters
Courier disruptions
Strikes
Network or technical failures
Government restrictions
Supply chain disruptions
Other unforeseen circumstances
Where possible, we will notify customers of significant delays and take reasonable steps to minimise their impact.
17. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect your information.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website or legal requirements.
The latest version will be published on our website.
Changes will not affect rights you have already acquired in relation to an order you have placed.
19. Governing Law
These Terms of Service are governed by the laws of England and Wales, unless applicable consumer law requires otherwise.
Any disputes will be subject to the jurisdiction of the courts applicable under UK law.
20. Contact Us
If you have any questions regarding these Terms of Service, an order or our services, please contact us:
Rippy TCG Ltd
Website: www.rippytcg.co.uk
Email: admin@rippytcg.co.uk